Safety by design
Support that is clear when a ride needs it.
Smasly does not put staff in the car. Instead, we give riders a practical flow for checking in, escalating concerns, and sharing the details that matter.
01
SOS when you need it
A clear emergency action starts the support process for a ride in progress.
02
RideCheck follows up
If a ride needs attention, RideCheck creates an escalation chain so the right people know what to do next.
03
Know the vehicle
Vehicle photos and driver details help passengers recognise the ride before pickup.
04
Keep trusted contacts close
Share trip details with someone you trust, from pickup through arrival.
If something goes wrong
One action starts the right conversation.
The safety flow is designed to reduce uncertainty: send the alert, check the ride, escalate to the right contact, and keep trusted people informed.
We are building this carefully.
Early riders will help us test the safety experience on the routes we launch first.
Get early access